Can you provide ongoing Roofing maintenance and support?
We offer a written 5 year guarantee on all roof repair work that has been carried out and a full 20 year guarantee on all new roofing work. In addition, any problems directly related to roofing work carried out will be corrected to the clients satisfaction.
Do you remove rubbish arising from project?
Yes, all rubbish directly related to work carried out will be removed. Is cost of rubbish removal included in the quotation? It is, as per agreement.
What is the project process?
At the time of the initial inquiry, an appointment will be scheduled to meet for a site survey and project consultation. The proposed site would be assessed and more detailed discussion of the project will take place. A quote for the proposed job will presented once costings have been determined.
During what hours are you available to meet customers?
We are available to meet clients during daytime and evening hours. We offer a 24 Hour Emergency Call Out response for clients suffering storm damage or needing service after hours.
Is your company insured?
Yes, we carry full Public and Employers Liability Insurance.